Refund Policy
Last updated: January 17, 2026
7-Day Money-Back Guarantee
Not satisfied with your purchase? Request a full refund within 7 days for courses and 48 hours for subscriptions. No questions asked.
Course Purchases
For individual course purchases:
- Refund Period: 7 days from the date of purchase
- Condition: Less than 30% of course content accessed
- Process: Contact support with your order ID
- Timeline: Refunds processed within 5-7 business days
Subscriptions
For subscription plans:
- New Subscriptions: Full refund within 48 hours of first payment
- Renewals: Cancel anytime; access continues until period ends
- Prorated Refunds: Not available for partial periods
Lifetime Power Pack
One-time lifetime purchases are eligible for a full refund within 14 daysif less than 30% of content has been accessed.
Non-Refundable Items
- Courses purchased more than 7 days ago
- Courses where more than 30% of content has been accessed
- Purchases made with promotional codes (unless defective)
- Duplicate purchases (contact support for account credit instead)
How to Request a Refund
- Email support@shivamappstudio.com
- Include your order ID or transaction reference
- Briefly state the reason for your refund request
- Our team will review and respond within 24-48 hours
Refund Methods
Refunds are processed to the original payment method:
- Credit/Debit Cards: 5-7 business days
- UPI/Netbanking: 3-5 business days
- Wallet: 1-2 business days
Contact Us
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